R S Cockerill (York) Ltd

R S Cockerill (Farms) Ltd

Providence Holdings Ltd

 

Privacy Policy

1. Introduction

R S Cockerill (York) Ltd, R S Cockerill (Farms) Ltd and Providence Holdings Ltd (“we”, “us”, “our”) are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you interact with our business, visit our website, contact us, or purchase our products.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy applies to the processing of personal data in manual and electronic records kept by us. It also covers our response to any data breach and other rights under the GDPR.

2. Who We Are

Business Name: R S Cockerill (York) Ltd, R S Cockerill (Farms) Ltd and Providence Holdings Ltd

Registered Address: Providence Business Park, Stamford Bridge Road, Dunnington. YO19 5AE

Email: enquiries@cockerill.co.uk

Telephone: 01904 481111

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us using the details above.

3. Information We Collect

Under GDPR, all personal data obtained and held by us must be processed according to a set of core principles. In accordance with these principles, we will ensure that:

• • Processing will be fair, lawful and transparent
  • Data be collected for specific, explicit, and legitimate purposes
  • Data collected will be adequate, relevant and limited to what is necessary for the purposes of processing
  • Data will be kept accurate and up to date. Data which is found to be inaccurate will be rectified or erased without delay
  • Data is not kept for longer than is necessary for its given purpose
  • Data will be processed in a manner that ensures appropriate security of personal data including protection against unauthorised or unlawful processing, accidental loss, destruction or damage by using appropriate technical or organisation measures
  • We will comply with the relevant GDPR procedures for international transferring of personal data

We may collect and process the following personal information.

• • Name
  • Business name
  • Postal address
  • Email address
  • Telephone number
  • Delivery and billing information
  • Payment information (processed securely)
  • Enquiries and correspondence
  • Website usage information through cookies and analytics

4. How We Use Your Information

We use your personal information to:

• • Process and fulfil orders and requests
  • Arrange deliveries and collections
  • Respond to enquiries
  • Manage customer accounts
  • Send invoices and process payments
  • Improve our products and services
  • Comply with legal and regulatory obligations
  • Send marketing communications where you have consented or were permitted by law

5. Lawful Basis for Processing

We process personal data on one or more of the following lawful bases:

• • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests
  • Consent (where required)

6. Sharing Your Information

We may share your information with:

• • Delivery and logistics providers
  • Payment service providers
  • Accountants and professional advisers
  • IT service providers
  • Government authorities where required by law

We do not sell your personal information to third parties.

7. Data Security

We take appropriate technical and organisational measures to protect personal information from unauthorised access, loss, misuse, or disclosure.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and tax requirements.

9. Your Rights

Under UK data protection law, you have the right to:

• • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your data where appropriate
  • Request transfer of your data
  • Withdraw consent where processing is based on consent

Requests can be made using the contact details provided above.

10. Cookies

If our website uses cookies, they are used to improve functionality, analyse website traffic, and enhance user experience. You can manage cookie preferences through your browser settings.

11. Marketing Communications

We may send marketing information about our products, services and events if you have requested it or where we have a legitimate interest to do so. You can opt out at any time by contacting us.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website and will include the date of the latest revision.

13. Complaints

If you have concerns about how we process your personal information, please contact us first so that we can try to resolve the issue.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection regulator.

 

Rufus Pilgrim
Managing Director
R S Cockerill (York) Ltd